MASTER MEMBERSHIP AGREEMENT, WAIVER, TERMS & CONDITIONS, PRIVACY POLICY & FACILITY RULES

 

Welcome to Align Strength & Wellness! To ensure a safe, enjoyable, and productive experience for all members and guests, we kindly ask you to review and adhere to the following Terms and Conditions.

Effective Date: AUGUST 1, 2026

By purchasing, attending, booking, accessing, participating in, or using any service, program, facility, membership, class, event, challenge, consultation, recovery service or activity provided by Align Strength & Wellness, the participant acknowledges they have read, understood and agree to be bound by these Terms and Conditions.

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PART A – MEMBERSHIP AGREEMENT

1. Membership Setup Fee
All new memberships are subject to a once-off Membership Setup Fee of $15.00 unless otherwise stated at the time of joining.

 

This fee covers administration, account creation, onboarding, access setup, security access allocation and membership activation.

 

The Membership Setup Fee is non-refundable.

2. Membership Fees
Membership fees are payable in advance.

 

Existing members will remain on their current membership rates unless otherwise notified in writing.

 

Align Strength & Wellness reserves the right to amend membership pricing, fees and charges upon providing reasonable notice.

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3. Direct Debit Authority
By entering into a membership agreement, members authorise Align Strength & Wellness and its nominated payment processor, Gymetrix pty ltd, to deduct membership fees and associated charges from their nominated payment method.

 

Members are responsible for ensuring sufficient funds are available.

4. Failed Payments
Any failed, dishonoured, rejected or overdue payment that is not rectified on the day of the dishonour will incur a $15 penalty fee.

 

Access to the facility, classes or services may be suspended until all outstanding balances have been paid.

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5. Debt Recovery
Members remain responsible for all membership fees regardless of attendance or facility usage.

Align Strength & Wellness reserves the right to engage debt collection agencies, solicitors or legal representatives to recover outstanding amounts.

Members agree to pay all reasonable recovery costs, collection costs, legal fees and administration expenses incurred.

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6. Membership Freezes
Membership freezes may be approved for:
• Medical reasons (supporting documentation may be requested)
• Extended travel
• Other circumstances at management discretion

 

Maximum freeze periods and fees may apply.

 

7. Membership Cancellations

Membership cancellations require a minimum of seven (7) days written notice unless otherwise stated in the member's agreement.

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Membership fees remain payable during the notice period.

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Memberships will remain active until all remaining fees have been paid.

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8. Membership Transfers
Memberships are non-transferable unless approved in writing by Align Strength & Wellness.

9. Membership Suspension or Termination
Align Strength & Wellness may suspend or terminate memberships for:
• Non-payment
• Unsafe conduct
• Harassment
• Abuse of staff or members
• Damage to equipment
• Security breaches

• Sharing access credentials
• Breaches of facility rules

No refund will be provided where termination occurs due to member misconduct.

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PART B – WAIVER & RELEASE OF LIABILITY

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10. Assumption of Risk

The participant acknowledges that exercise, fitness training, nutrition programs, recovery services, outdoor activities and wellness services involve inherent risks.

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Risks may include:
• Physical injury
• Illness
• Allergic reactions
• Falls
• Equipment failure
• Medical emergencies
• Death
Participation is entirely voluntary.

11. Release of Liability
To the fullest extent permitted by law, Align Strength & Wellness, its directors, owners, employees, contractors, volunteers and affiliates shall not be liable for any injury, illness, loss, damage, cost or expense arising from participation.
 

12. Indemnity
Participants agree to indemnify and hold harmless Align Strength & Wellness against
any claims, liabilities, damages, costs or expenses arising from participation.

13. Medical Responsibility
Participants warrant that they are medically capable of participating.

Participants are responsible for obtaining medical advice before commencing any program.

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14. Emergency Medical Consent

​Participants authorise Align Strength & Wellness to seek emergency medical treatment
where required.

All associated costs remain the participant's responsibility.

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15. Pregnancy

Participants who are pregnant or become pregnant must notify staff and obtain appropriate medical clearance where necessary.

16. No Guarantee of Results

Results vary between individuals.
Align Strength & Wellness does not guarantee:
• Weight loss
• Muscle gain
• Fitness improvements
• Rehabilitation outcomes
• Health outcomes
• Nutrition outcomes

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PART C – FACILITY RULES

17. Member Conduct
Members must behave respectfully towards staff, contractors, practitioners and other members always.

18. Harassment & Bullying
Harassment, bullying, intimidation, discrimination or threatening behaviour will not be tolerated.

19. Social Media Conduct
Members must not engage in abusive, defamatory, threatening or harassing conduct online regarding staff, contractors or other members.

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20. Photography & Recording
Members must not photograph, record or film other members without consent.

21. Alcohol & Drug Policy

Members must not use the facility while impaired by alcohol, illicit drugs or medications that may compromise safety.

 

22. Hygiene
Members must:
• Wipe down equipment after use
• Maintain reasonable personal hygiene
• Dispose of rubbish appropriately

 

23. Footwear & Clothing
Appropriate clothing and footwear must be worn unless participating in an approved barefoot activity.

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24. Equipment Use
Members must use equipment only as intended.
Equipment faults or damage must be reported immediately.
Members may be liable for damage caused by misuse or negligence.​​​​​

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PART D – GYMETRIX ACCESS & SECURITY

25. Access Credentials
Access credentials including:
• Entry codes
• Access fobs
• Security devices
remain the property of Align Strength & Wellness.

 

26. No Sharing Access
Access credentials must not be:
• Shared
• Copied
• Lent
• Photographed
• Distributed

to any other person.

27. No Tailgating
Members must not allow any unauthorised person to enter the facility using their access.

28. Security Breaches
Security breaches may result in immediate suspension or termination of membership.

 

29. Lost Access Devices
Lost access devices may incur replacement fees determined by management.